Certification & CertificatesOffice of Continuing Education & Training
Certification for Hawai‘i’s Professional Tour Guides
Certification for Hospitality Supervisors
This certification is designed for individuals who want to learn and apply foundational management concepts and skills. Based on the American Hotel & Lodging Association’s (AHLA) Skill Builders curriculum, these interactive classes are designed to help participants build a foundation of skills to succeed and progress in organizations. Participants will gain knowledge and practical application of essential skills ion the areas of supervision, leadership, time management, communication, handling problems and conflict, orientation and training, motivation and team building, staffing and scheduling, as well as improving employee performance. Upon successful completion of the class and certification exam, participants will receive the AHLA’s Certified Hospitality Supervisor designation which is widely recognized within the hospitality industry. Participants must meet certification exam prerequisites and submit an application for the exam.