Certification for Hawai‘i’s Professional Tour Guides

All Professional Development Courses have been put on hiatus during the COVID Pandemic. Please message if you have any questions.  

Certificate for Customer Service in Hawaiʻi

While customer needs have evolved over the years, providing hoʻokipa is what makes our islands unique. As we strive to provide Hawaiian hospitality, we are challenged to exceed customer expectations as “Ambassadors of Aloha”. This Certificate for Customer Service in Hawaiʻi training program is designed for employees in Hawaiʻi visitor and service-related industries. The foundation of the program is based on the Hawaiian culture, as well as focused on developing practical skills that help to provide a gratifying and memorable customer service experience for our community and global customers.