Certification & CertificatesOffice of Continuing Education & Training
Certification is offered in the following professions. Update your professional profile or advance your career by developing new skills and building expertise in a specialized area.
Certification for Hawai‘i’s Professional Tour Guides
Certification for Hospitality Supervisors
This certification is designed for individuals who want to learn and apply foundational management concepts and skills. Based on the American Hotel & Lodging Association’s (AHLA) Skill Builders curriculum, these interactive classes are designed to help participants build a foundation of skills to succeed and progress in organizations. Participants will gain knowledge and practical application of essential skills ion the areas of supervision, leadership, time management, communication, handling problems and conflict, orientation and training, motivation and team building, staffing and scheduling, as well as improving employee performance. Upon successful completion of the class and certification exam, participants will receive the AHLA’s Certified Hospitality Supervisor designation which is widely recognized within the hospitality industry. Participants must meet certification exam prerequisites and submit an application for the exam.
Certificate for Customer Service in Hawaiʻi
Retail The RITE Way
This Retail the RITE Way for Professional Sales Associates Certificate of Participation from EdVenture at UH Maui College prepares participants for careers in the retail industry specific to Hawaii. In addition, participants who complete the full 16-hour curriculum and receive this certificate will be prepared to take the optional National Retail Federation Foundation’s assessment test for National Certification in both Sales and Customer Service.