(Kekaulike Information Service Center) Non-Credit Registration FAQsOffice of Continuing Education and Training
Kapi`olani Community College Continuing Education and Training offers non-credit registration to enable practicing professionals, “for” credit students looking for a short-term workforce certificate program, and community members to participate in programs without applying for admissions or re-admissions to Kapi`olani Community College.
For participants/students wishing to register for any course or program, we recommend you review the information contained on this page. If you still have questions, you can reach us at (808) 734-9211 (M-F, 8:00am to 4:00pm) or email us at firstname.lastname@example.org
Where can I register for Continuing Education/Non-credit Courses?
Our Continuing Education (Non-credit) courses are available here.
Is online registration available at your campus for Continuing Education/Non-credit courses?
Yes, we recommend that you use the online registration process. It is convenient and open for online registration 24/7. If you encounter a problem while setting up your student portal or difficulty with registration and/or payment, feel free to contact our office at 734-9211 (M-F from 8am to 4pm) or via email to email@example.com.
When can I register?
You can register for any class you have the option to add to your cart. If a class is listed with a phone number to call, you must do your registration over the phone or in person. If a class is listed and not open for registration, a message will appear indicating the date it will open or that the class is full. Register EARLY to guarantee a space in the class!
How do I know if there is a space available?
If a class is already filled, there will be a message indicating the class is full and you will have the option to place yourself on a (possible) wait list or transfer to another course if available by contacting our office.
Can I register a friend or a family member?
Your friend or family member must create their own account and register with their own profile.
How will I know if I get into the Class?
If you register yourself online, you will be able to see whether there is still space available in a class. Once you complete the necessary payment information, you are registered. You will receive an email confirmation and receipt within 24 hours.
Will I receive a reminder once I register for a class?
You will receive a confirmation email for each class you register for, as well as a receipt for the entire transaction. You will also receive another email prior to each class as a reminder. We do not call our students to remind them of their upcoming class, therefore please mark your calendar when you sign up for classes.
Where do classes meet?
Class locations and directions will be noted in the course description and on your confirmation slip. Classes are held at Kapiʻolani Community College 4303 Diamond Head Road, Honolulu, Hawaiʻi, 96816. Specific buildings and classrooms are determined by the program areas:
- Culinary Courses: ʻOhelo or ʻOhiʻa Buildings
- Health Education: Kauila or Kopiko Buildings
- Global Learning and Development: Manono or Mamane Buildings
What is the cost?
Non-credit tuition is determined per course; refer to the program page for the course you are interested in. Your registration will be confirmed upon receipt of full payment.
How can I pay registration fees?
Please note: we no longer accept credit card information by phone.
We accept online payment in the form of:
We also take in person/walk-in only payment in cash, check, debit card or credit card (as mentioned above). If payment by check is accepted for a particular program, please note NSF (non-sufficient funds) checks are subject to a $25.00 Administrative Fee. We also take purchase order payments in person/walk-in, mail or fax.
How do I obtain a tax receipt for a non-credit course?
Tax receipts are only valid for registrants whose fees have not been reimbursed by an employer or other organization. We recommend you contact the tax preparer directly to determine eligibility for tuition tax credit. The email receipt you received upon completing the online registration and payment can be used as a tax receipt. If you require a more official PDF of your receipt, contact us at (808) 734-9211 or firstname.lastname@example.org and indicate which program you attended.
Does completion of a non-credit course qualify for academic credits toward a diploma or degree program?
There are/will be some classes (series of) that qualify for a CE Certificate of Competence. Depending on the subject, these may, in turn, be considered for articulation to credit.
For advising about non-credit versus credit options you can consult with a Program Coordinator in
Health Education Non-Credit: Martin Chong at email@example.com
Culinary Non-Credit: Frank Gonzales at firstname.lastname@example.org
Will my information be shared with a third party?
I have an account already, but I don’t remember my username and/or password. Am I able to retrieve it?
Yes, please click on the “Forgot Username” and/or “Forgot Password” and enter in the requested information. An email will be sent to the email address on your account. If you forgot both your username and password, 2 separate emails will be sent (1 containing your username, 1 containing your password).
Am I able to enroll more than 1 person in a single transaction?
Due to how the registration system is set up, only 1 enrollment/transaction can take place at a time. If you would like to enroll more than 1 person, an account will need to be set up for each person you are enrolling and there will be separate transactions for each person.
When I enter in my credit card information, it gives me an error message with an error code 1777. What does this mean?
Please check that your billing address is correct (postal/zip code)
I am trying to enroll in EMS CME courses however, it gives me an error message saying that enrollment cannot proceed since I am not a State of Hawaii licensed provider. I am a State of Hawaii licensed provider, how can I enroll for this course?
Please contact the Noncredit Registration Office at 734-9211 for further assistance.
I waitlisted myself for a course. How will I be notified if a seat opens up?
If you are next in line on the waitlist when there is an opening, an email will be sent from the registration system to the email address on your account. There will be a link to click on in the email to enroll and pay.
I forgot when and where my course is taking place. Where can I find this information?
Your course dates, times, building, and room should be located on your emailed receipt.
Can a course/class be cancelled due to low enrollment?
In most cases we require a minimum of eight or ten students to run the course. You will be notified by email or a telephone call if your class is cancelled. The college reserves the right to cancel classes with insufficient enrollment; payment is then automatically refunded. If we have to cancel your class, you may request a full refund or transfer to another course of your choice, space permitting and if there is a substitute course in a future term or semester.
Can I make split payments with two credit cards?
No, full payment must be made with one credit card if paying online. If you need to do a split payment between 2 credit cards, you must come into the Non-Credit Registration Office located in Manono 113 between Monday-Friday from 8am-4pm (excluding State holidays).
I enrolled for a course that I am no longer able to attend. How do I request for a refund?
Please call the Non Credit Registration Office at 734-9211 to request for a refund. Please note that in order to receive a full refund, the request must be made at least 10 business days prior to the course start date. For a 50% refund, the request must be made within five to nine business days from the start date of the course. If the request is made less than 5 business days, no refund can be issued unless an exception is made by the program coordinator. Failure to attend class or notify your instructor of your intent to withdraw does not constitute an official withdrawal from the course. Agencies submitting in purchase orders for student registration fees will be billed regardless of attendance, unless notification of withdrawal is made by the specific refund deadline.
Refund for check or cash payments are processed within six (6) weeks to (10) weeks. Refunds for charge payments are credited to the amount originally charged. Please allow 2-3 business days for the refunds to return to your account. Exceptions may be granted with approval from the Dean of Continuing Education and Training: Culinary, Health Education and or Global Learning & Development.